Commit Ourselves To You.

Customer Service

We keep absolute trust in our products. However, unexpected events may occur at any time. Our skilled team is there to lead you to a solutions with flexibility.
Of course, distributors, dealers, and end users can also be satisfied with our well-designed systems.
OREC has won not only the quality of our products, but also the trust of our customers at a higher rate than other agricultural machinery brands.

Website Specializing in Customer Service

In order to improve our customer service, we have built a website where customers can register their own OREC equipment.
The sophisticated design will make your OREC equipment feel more familiar to you.

Manual & Parts List

There is no need to keep Paper Manuals and Parts lists in your warehouse anymore. You can visit this site from your smart phone anytime, anywhere and access manuals, parts lists, maintenance videos, and more in seconds.

Maintenance Video

Is your blade getting brittle and it’s time to replace it? But don’t know how to do?
Then just take your smartphone out of your pocket and access the maintenance videos.
OREC-approved maintenance videos are also right at your fingertips.

Dealer Location

If you need to replace a spare part but don’t know where the nearest retailer is, you can easily find it in the Dealer Location section of the website.

Look Up

Want to find a new partner?
Go to this website and find the right partner for you.

Subscriptions

After registration, you can subscribe to our newsletter to receive the latest news from OREC as soon as possible.
Don’t miss out on new products, exhibitions and more!

Get Full Customer Service

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